Terms & Conditions
Last Updated: June 19, 2026
These Terms & Conditions govern the use of https://www.obsidianforgedautosupply.com and all purchases made from Obsidian Forged Auto Supply.
By using this website, contacting support, placing an order, or purchasing a product, you agree to these Terms & Conditions.
1. General Agreement
Obsidian Forged Auto Supply sells aftermarket truck, Jeep, SUV, off-road, suspension, steering, lighting, wheel, recovery, and performance parts.
By using this website, you confirm that:
| Requirement | Agreement |
|---|---|
| Age | You are at least 18 years old or using the site with legal permission |
| Accuracy | Information you provide is true, complete, and accurate |
| Lawful Use | You will not use the website for fraud, abuse, unauthorized transactions, or illegal activity |
| Purchase Responsibility | You are responsible for reviewing product details before placing an order |
| Policy Acceptance | You agree to applicable shipping, return, warranty, privacy, billing, and fitment policies |
Obsidian Forged Auto Supply may update these Terms & Conditions at any time. Continued use of the website after updates means you accept the revised terms.
2. Product Information & Technical Accuracy
We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, fitment data, and availability information.
However, product information may come from manufacturers, suppliers, distributors, catalog feeds, or third-party data sources.
| Product Information Area | Important Notes |
|---|---|
| Descriptions | May be based on manufacturer or supplier data |
| Specifications | Should be verified before purchase when fitment or measurements matter |
| Images | May be representative and may not show the exact finish, configuration, hardware, or included components |
| Fitment | May include exclusions, trim restrictions, drivetrain differences, or modification conflicts |
| Availability | Supplier or warehouse availability can change without notice |
| Pricing | Errors may occur due to data feeds, manufacturer updates, or system issues |
Obsidian Forged Auto Supply reserves the right to correct errors, update product information, cancel orders, or issue refunds when pricing, fitment, availability, or product data is incorrect.
3. Fitment Responsibility
Fitment is the customer’s responsibility.
Obsidian Forged Auto Supply provides fitment data and technical support to help customers make informed decisions, but the customer and installer are responsible for confirming compatibility before purchase, installation, and use.
Before ordering, verify:
| Fitment Factor | What To Confirm |
|---|---|
| Year / Make / Model | Exact vehicle application |
| Trim | Packages such as Rubicon, AT4, Denali, Tremor, Power Wagon, ZR2, Raptor, TRD Pro, and similar trims |
| Engine | Gas, diesel, EcoDiesel, HEMI, Duramax, Power Stroke, EcoBoost, hybrid, or other engine-specific requirements |
| Drivetrain | 2WD, 4WD, AWD, solid axle, IFS, axle type, and transfer case configuration |
| Cab / Bed / Wheelbase | Cab style, bed length, and wheelbase restrictions |
| Existing Mods | Lift kits, leveling kits, wheels, tires, brakes, bumpers, control arms, spacers, axle swaps, or trimming |
| Use Case | Street, towing, off-road, racing, show build, work truck, or daily driving use |
If your vehicle is modified, custom, swapped, lifted, leveled, or outside factory configuration, standard catalog fitment may not apply.
Do not install any product until compatibility has been confirmed.
4. Aftermarket Product Notice
Unless clearly labeled as OEM, Genuine OEM, or Original Equipment, products sold by Obsidian Forged Auto Supply should be treated as aftermarket parts.
| Term | Meaning |
|---|---|
| Aftermarket | Made by a brand other than the original vehicle manufacturer |
| Compatible With | Designed to work with listed vehicle configurations |
| Direct Replacement | Intended to replace a factory-style component unless otherwise stated |
| Universal | May require fabrication, trimming, wiring, brackets, measurement, or custom installation |
| Off-Road Use | May be intended for trail, competition, or non-highway use depending on the product |
Aftermarket parts may affect ride quality, alignment, steering feel, braking, clearance, towing behavior, emissions compliance, lighting legality, warranty coverage, or service intervals.
5. Orders & Acceptance
Placing an order does not automatically mean the order has been accepted for fulfillment.
Orders may be reviewed for:
| Review Area | Reason |
|---|---|
| Payment Approval | Confirm payment authorization and capture |
| Fraud Risk | Protect the cardholder, customer, and business |
| Product Availability | Confirm supplier, warehouse, or manufacturer status |
| Shipping Feasibility | Confirm address, freight access, carrier limits, and oversized shipment requirements |
| Fitment Risk | Review obvious compatibility concerns when identified |
| Pricing or Data Errors | Correct inaccurate catalog, feed, or pricing information |
Obsidian Forged Auto Supply reserves the right to cancel and refund any order for fraud risk, unavailable inventory, pricing errors, shipping restrictions, product data errors, supplier issues, or policy violations.
6. Payments, Billing & Fraud Review
All orders are processed in United States Dollars.
Accepted payment methods may include major credit/debit cards, digital wallets, PayPal, Cash App Pay, Shop Pay, Affirm, Afterpay, and other available checkout providers.
| Billing Area | Terms |
|---|---|
| Payment Capture | Payment may be captured when the order is placed |
| Financing | Approval, interest, payment schedule, and eligibility are controlled by the financing provider |
| Taxes | Applicable sales tax is calculated at checkout |
| Fraud Review | Orders may be delayed, canceled, or refunded if they cannot be verified |
| Chargebacks | False or incorrect disputes may delay resolution, returns, warranty support, or future order approval |
Obsidian Forged Auto Supply may request additional verification for high-value orders, mismatched billing/shipping information, suspicious activity, freight shipments, or fraud-risk orders.
7. Shipping & Delivery
Shipping times, methods, and carriers vary by product, warehouse, supplier, manufacturer, size, weight, and destination.
| Shipping Area | Important Notes |
|---|---|
| Processing Time | Orders may require warehouse routing, supplier confirmation, or freight preparation |
| Ground Shipping | Used for many standard-size products |
| LTL Freight | Used for large, heavy, oversized, or palletized items |
| Delivery Appointments | Freight carriers may require scheduling before delivery |
| Residential Delivery | May require liftgate or additional freight coordination |
| Delays | Weather, carrier issues, supplier delays, and freight restrictions may affect timing |
Shipping estimates are not guaranteed delivery dates unless expressly stated in writing by Obsidian Forged Auto Supply.
Customers are responsible for providing a correct physical shipping address. PO Boxes may not be accepted for many products.
8. Damage Claims & Missing Items
Inspect all shipments immediately upon delivery.
For damaged, missing, or incorrect items, contact Obsidian Forged Auto Supply as soon as possible with documentation.
| Claim Requirement | Details |
|---|---|
| Order Number | Required to locate the purchase |
| Photos | Include packaging, labels, product, pallet, and damaged areas |
| Packaging | Keep all boxes, pallets, wrapping, and packing material |
| Freight Damage | Note visible damage on the Bill of Lading before signing |
| Installation | Do not install damaged or incorrect parts |
For LTL freight shipments, visible damage must be noted on the delivery paperwork before the driver leaves. Failure to document freight damage at delivery may limit carrier claim options.
Damage or missing-item claims should be reported within 48 hours of delivery whenever possible.
9. Cancellations
Orders may enter processing quickly through supplier, warehouse, or manufacturer-direct fulfillment.
| Order Status | Cancellation Availability |
|---|---|
| Not Processed | Cancellation may be possible |
| Processing | Cancellation may be limited |
| Packed / Picked | Cancellation may not be available |
| Shipped | Must follow return policy |
| Freight / Special Order | May be restricted or non-cancelable |
| Manufacturer-Direct | Depends on supplier status |
A cancellation request is not approved until Obsidian Forged Auto Supply confirms cancellation in writing.
10. Returns
Returns are subject to the applicable return policy, product condition, manufacturer rules, supplier restrictions, and return authorization approval.
Eligible returns generally must be:
| Requirement | Details |
|---|---|
| New | Unused and uninstalled |
| Complete | Includes all parts, hardware, instructions, and accessories |
| Original Packaging | Returned in manufacturer packaging when required |
| Authorized | Return approval must be issued before shipping anything back |
| Within Policy Window | Must meet the applicable timing requirement |
Some products may be non-returnable, including but not limited to installed parts, used parts, electrical items, opened kits, custom-order items, special-order products, freight items, damaged items after installation, and manufacturer-restricted products.
Approved returns may be subject to restocking fees, return shipping costs, original outbound freight deductions, inspection delays, or manufacturer approval.
11. Warranty Terms
Warranty coverage is provided by the original manufacturer unless otherwise stated.
Obsidian Forged Auto Supply may assist customers with warranty documentation and manufacturer communication, but final warranty decisions are made by the manufacturer.
| Warranty Area | Terms |
|---|---|
| Coverage | Varies by brand, product, category, and use case |
| Approval | Determined by the manufacturer |
| Documentation | Photos, order details, vehicle specs, failure description, and install records may be required |
| Wear Items | Bushings, joints, seals, coatings, finishes, and similar parts may have limited or no coverage |
| Labor | Labor, towing, diagnostics, downtime, alignment, and incidental costs are generally not covered |
Warranty claims may be denied for improper installation, misuse, abuse, incorrect fitment, unauthorized modification, racing, impact damage, normal wear, lack of maintenance, or unsupported vehicle configuration.
12. Installation & Safety
Many products sold by Obsidian Forged Auto Supply affect vehicle safety, handling, electrical systems, suspension geometry, steering response, braking, or recovery performance.
Professional installation is strongly recommended for:
| Product Category | Reason |
|---|---|
| Suspension | Geometry, torque specs, ride height, travel, and alignment |
| Steering | Joint angles, road safety, torque, and drivability |
| Wheels & Tires | Offset, backspacing, load rating, brake clearance, and rubbing |
| Lighting & Electrical | Wiring, fusing, relays, grounding, and weather protection |
| Recovery Equipment | Mounting strength, load rating, and safe recovery use |
| Performance Parts | Heat, clearance, emissions, tuning, and drivability |
Obsidian Forged Auto Supply is not responsible for damage, injury, vehicle failure, warranty denial, labor cost, towing cost, or unsafe operation caused by improper installation, incorrect fitment, misuse, or unauthorized modification.
13. Off-Road, Racing & Legal Use
Some products may be intended for off-road, racing, competition, show, or non-highway use only.
Customers are responsible for confirming that a product is legal for their intended use, location, emissions requirements, inspection rules, lighting laws, road-use regulations, and vehicle registration requirements.
| Legal Area | Customer Responsibility |
|---|---|
| Emissions | Confirm compliance with federal, state, and local emissions laws |
| Lighting | Confirm road legality for light output, color, placement, and usage |
| Suspension Height | Confirm lift, bumper, and vehicle-height legality |
| Wheels & Tires | Confirm poke, coverage, load rating, and inspection requirements |
| Off-Road Use | Understand risk of damage, wear, or warranty limitations |
Obsidian Forged Auto Supply does not guarantee that any product is legal for street use in every state, county, city, or application.
14. Limitation of Liability
To the fullest extent allowed by law, Obsidian Forged Auto Supply is not liable for indirect, incidental, consequential, special, punitive, or secondary damages.
This includes, but is not limited to:
| Excluded Damages |
|---|
| Labor costs |
| Towing costs |
| Diagnostic fees |
| Vehicle downtime |
| Lost income |
| Lost business |
| Rental vehicles |
| Storage fees |
| Installation errors |
| Alignment costs |
| Secondary vehicle damage |
| Personal injury from misuse or improper installation |
| Warranty denial caused by incorrect fitment or installation |
Obsidian Forged Auto Supply’s liability for any order is limited to the amount paid for the product at issue, unless otherwise required by law.
15. Intellectual Property
All original content on this website is owned by or licensed to Obsidian Forged Auto Supply unless otherwise stated.
This may include:
| Protected Content |
|---|
| Product descriptions |
| Technical blogs |
| Fitment notes |
| Page layouts |
| Brand assets |
| Images and graphics |
| Website copy |
| Obsidian Forged Auto Supply name and branding |
Unauthorized copying, scraping, reproduction, redistribution, or commercial use of website content is prohibited.
Manufacturer names, product names, logos, and trademarks belong to their respective owners and are used for identification and compatibility purposes.
16. Third-Party Services & Links
This website may use or link to third-party services, including payment providers, financing companies, shipping carriers, analytics tools, advertising platforms, manufacturer websites, and support tools.
Obsidian Forged Auto Supply is not responsible for third-party websites, terms, privacy practices, approval decisions, delivery delays, payment issues, financing terms, or external content.
Use of third-party services may be governed by that provider’s own terms and policies.
17. Privacy
Use of this website is also governed by the Obsidian Forged Auto Supply Privacy Policy.
By using the website, contacting support, or placing an order, you acknowledge that information may be collected and used for order processing, payment security, fraud review, shipping, support, analytics, marketing, legal compliance, and business operations.
18. Governing Law
These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any dispute related to these Terms, the website, or purchases from Obsidian Forged Auto Supply shall be handled in the appropriate courts located in the State of Texas, unless otherwise required by applicable law.
19. Contact Information
For questions about these Terms & Conditions, orders, billing, fitment, shipping, returns, or warranty support, contact Obsidian Forged Auto Supply.
| Contact Method | Details |
|---|---|
| Business Name | Obsidian Forged Auto Supply |
| support@obsidianforgedautosupply.com | |
| Phone / Text | 469-407-7538 |
| Address | 200 E Quitman St, Alba, TX 75410, United States |
| Business Hours | Monday–Friday: 9am–5pm CST / Saturday: 9am–3pm CST |