Billing Terms & Conditions
Last Updated: April 14, 2026
Obsidian Forged Auto Supply provides a secure checkout experience for customers purchasing truck, Jeep, SUV, off-road, suspension, steering, lighting, wheels, and performance parts.
All orders placed through https://www.obsidianforgedautosupply.com are processed in United States Dollars.
By placing an order, you agree to the billing, payment, fraud review, tax, financing, and dispute terms listed below.
1. Accepted Payment Methods
Obsidian Forged Auto Supply accepts secure payment methods through available checkout providers.
Available options may vary by device, order total, customer eligibility, provider approval, and checkout availability.
| Payment Type | Accepted Options |
|---|---|
| Credit / Debit Cards | Visa, Mastercard, American Express, Discover, Diners Club |
| Digital Wallets | Apple Pay, Google Pay, Shop Pay |
| Direct Payment Options | PayPal, Cash App Pay |
| Financing / Buy Now, Pay Later | Affirm, Afterpay, Shop Pay Installments, or other available checkout providers |
If a payment method does not appear at checkout, it may not be available for that specific order, device, location, or order total.
2. Currency
All prices are listed and charged in:
| Currency | Details |
|---|---|
| USD | United States Dollars |
Obsidian Forged Auto Supply is not responsible for foreign transaction fees, bank conversion fees, card issuer fees, or payment provider fees charged by your financial institution.
3. Payment Authorization & Capture
Payment is authorized and captured when the order is placed.
| Stage | What It Means |
|---|---|
| Authorization | Your payment method is checked for available funds and approval |
| Capture | Funds are collected for the order |
| Order Review | The order may still be reviewed for fraud, fitment risk, shipping restrictions, or supplier availability |
| Fulfillment | Once cleared, the order is routed for processing, packing, shipment, or manufacturer-direct fulfillment |
A successful payment does not guarantee that an order cannot be canceled, reviewed, delayed, or refunded if an issue is found.
4. Taxes
Applicable sales tax is calculated at checkout based on the shipping destination and applicable tax rules.
| Tax Item | Details |
|---|---|
| Sales Tax | Displayed at checkout when applicable |
| Tax Rate | Based on shipping address and applicable rules |
| Tax Collection | Processed through the checkout system |
| Tax Exempt Orders | Must be reviewed before purchase when applicable |
If you believe an order should be tax exempt, contact support before placing the order. Tax adjustments may not be available after checkout has been completed.
5. Shipping, Freight & Additional Charges
Order totals shown at checkout may include product cost, applicable taxes, and any shipping charges shown during checkout.
| Charge Type | Details |
|---|---|
| Product Price | Listed on the product page |
| Sales Tax | Calculated at checkout when applicable |
| Standard Shipping | Displayed at checkout or included where eligible |
| Freight Shipping | May apply to oversized, palletized, or heavy products |
| Remote-Area Charges | May apply depending on carrier rules and delivery location |
| Special Handling | May apply to oversized, restricted, or manufacturer-direct items when required |
Obsidian Forged Auto Supply does not charge membership fees or subscription fees for standard purchases.
6. Financing Terms
Financing options may be offered through third-party providers such as Affirm, Afterpay, Shop Pay Installments, or other available checkout providers.
| Financing Item | Details |
|---|---|
| Approval | Determined by the financing provider |
| Eligibility | May depend on customer profile, order total, location, and provider rules |
| Interest / Fees | Determined by the financing provider |
| Payment Schedule | Managed by the financing provider |
| Denials | Obsidian Forged Auto Supply cannot override financing decisions |
Obsidian Forged Auto Supply does not control approval decisions, credit limits, interest rates, installment terms, late fees, or repayment schedules.
Review the provider’s terms before selecting a financing option.
7. Payment Security
Obsidian Forged Auto Supply uses secure checkout providers to process payments.
| Security Area | Details |
|---|---|
| Secure Checkout | Transactions are processed through encrypted checkout systems |
| PCI Compliance | Payment providers are expected to follow applicable PCI-DSS requirements |
| Card Data | Obsidian Forged Auto Supply does not store full credit card numbers on its servers |
| Fraud Screening | Orders may be reviewed for risk before fulfillment |
| Account Protection | Customers are responsible for protecting their own email, payment accounts, and login credentials |
If you believe your payment information has been used without authorization, contact your bank or payment provider immediately.
8. Fraud Screening & Order Verification
To protect customers, cardholders, and the business, orders may be screened for fraud risk.
An order may be delayed, canceled, or refunded if it triggers risk factors such as:
| Risk Factor | Example |
|---|---|
| Billing / Shipping Mismatch | Billing and shipping details do not align |
| High-Risk Payment Signal | Payment provider flags the transaction |
| Unverified Contact Information | Customer cannot verify order details when requested |
| Unusual Order Pattern | High-value, duplicate, or suspicious order activity |
| Freight Risk | Large shipment with unclear delivery or receiver details |
| Chargeback History | Prior dispute or fraud-related issue |
Obsidian Forged Auto Supply reserves the right to cancel and refund any order that cannot be verified or appears suspicious.
9. Failed Payments
If payment fails, the order will not be completed.
Common reasons include:
| Failed Payment Reason | What To Do |
|---|---|
| Incorrect card details | Re-enter the payment information |
| Insufficient funds | Use another payment method |
| Bank decline | Contact your card issuer |
| Fraud block | Verify the transaction with your bank |
| Financing denial | Use another payment option |
| Checkout error | Try again or contact support |
Obsidian Forged Auto Supply cannot force approval of a declined card, denied financing application, or blocked payment.
10. Refunds
Approved refunds are issued back to the original payment method when possible.
| Refund Situation | Details |
|---|---|
| Canceled Order | Refunded if cancellation is approved before fulfillment |
| Approved Return | Refunded according to the return policy after inspection |
| Out-of-Stock Item | Refunded if the item cannot be fulfilled and no acceptable alternative is approved |
| Fraud Cancellation | Refunded if the order is canceled due to verification failure |
| Damage / Claim Resolution | Handled according to carrier, supplier, or manufacturer claim outcome |
Refund posting times depend on your bank, card issuer, payment provider, or financing provider.
Obsidian Forged Auto Supply does not control bank processing times after a refund has been issued.
11. Billing Disputes
If you believe there is a billing error, duplicate charge, incorrect order total, missing refund, or payment issue, contact Obsidian Forged Auto Supply before filing a chargeback.
| Needed Information | Details |
|---|---|
| Order Number | Helps locate the transaction |
| Name / Email | Must match the order when possible |
| Payment Method | Card, PayPal, Shop Pay, Cash App Pay, Affirm, Afterpay, etc. |
| Issue Description | Explain the billing concern clearly |
| Supporting Evidence | Screenshots, bank record, receipt, or checkout confirmation if available |
Most billing issues can be reviewed faster through support than through a payment dispute.
12. Chargebacks
A chargeback should only be used for legitimate unauthorized transactions or unresolved billing disputes.
Before filing a chargeback, contact support so we can review the issue.
If a chargeback is filed, Obsidian Forged Auto Supply may provide order records, tracking details, delivery confirmation, customer communication, fraud-screening information, return policy records, and checkout documentation to the payment provider.
Filing a false or incorrect chargeback may delay refunds, returns, warranty support, or future ordering ability.
13. Order Cancellations
Orders may process quickly through supplier, warehouse, or manufacturer-direct fulfillment.
| Cancellation Stage | Result |
|---|---|
| Before Processing | Cancellation may be possible |
| After Processing | Cancellation may not be available |
| After Shipment | Order must follow the return policy |
| Special Order / Freight Item | Cancellation may be restricted |
| Manufacturer-Direct Item | Cancellation depends on supplier status |
Contact support immediately if you need to cancel an order.
A cancellation request is not approved until Obsidian Forged Auto Supply confirms it in writing.
14. Contact Billing Support
For billing questions, payment issues, tax concerns, financing questions, or order verification, contact Obsidian Forged Auto Supply.
| Contact Method | Details |
|---|---|
| support@obsidianforgedautosupply.com | |
| Phone / Text | 469-407-7538 |
| Address | 200 E Quitman St, Alba, TX 75410, United States |
| Business Hours | Monday–Friday: 9am–5pm CST / Saturday: 9am–3pm CST |
Include your order number when contacting support about any billing issue.